Homa Store - Error 2 & Error 3

We do see "Error 2 - There was a problem with the store" and "Error 3 - The device or user is not allowed to make the purchase" in our Analytics tools

These errors (ERROR retrieving managed products) should be harmless, so you can safely ignore them

Find below a deeper explanation of the reasoning behind this:

1. Error 2 - There was a problem with the store

1. 1. This error means there was a problem connecting with the store. This may happen for various reasons (store servers down, connection failures, etc...). According to RevenueCat: “If everything was working while testing, you shouldn’t have to do anything to handle this error in production”. Reference: https://www.revenuecat.com/docs/errors#---store_problem

1. Error 3 - The device or user is not allowed to make the purchase

1. 1. This error can be triggered if credit card is not valid or has insufficient funds, but also if the user is under family restrictions, this is, parental control not allowing to perform IAPs. Its also know recently China banned some RevenueCat API (link here), so this errors are expected in that country. India is starting to have some related regulations too (link here), but that goes beyond specific issue with the app.